Economic TimesLean R·
Banks report 10-50% efficiency gains from AI
Mumbai: Banks are reporting 10-50% improvements across productivity, turnaround time and operating costs from artificial intelligence-led initiatives, with some lenders handling up to 30% more servicing volumes without adding manpower as AI moves deeper into corporate banking, collections and transaction processing.The gains vary across operations: Axis Bank has recorded productivity improvements of more than 10% in selected customer journeys, Kotak Mahindra Bank can handle 20-30% more corporat…
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