Complaints ranged from staff misbehaviour and physical assault to excessive waiting times; nationwide, 146 show-cause notices issued and ₹5.53 crore in penalties imposed on toll operators over the past three years.
Complaints ranged from staff misbehaviour and physical assault to excessive waiting times; nationwide, 146 show-cause notices issued and ₹5.53 crore in penalties imposed on toll operators over the past three years.
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