Times of IndiaLean R·
After payment kiosk malfunctioned, Ford worker fired over $1.95 cookie
A Ford employee, Kurt Kromm, was fired after a self-service kiosk allegedly failed to register a $1.95 cookie purchase. Despite video evidence showing a failed transaction, Kromm claimed he paid on a second machine. After providing bank records, Ford reinstated him, though he declined to return. Kromm highlighted recurring kiosk issues at the plant, with Ford acknowledging potential mishandling of such cases.
Read at Times of India →
