The increasing adoption of AI is driving Indian IT firms and clients towards outcome-based contracts. While this shift aims to improve client retention and revenue scaling, it introduces significant risks of revenue fluctuations and increased litigation for IT companies due to the complex attribution of business outcomes.
The increasing adoption of AI is driving Indian IT firms and clients towards outcome-based contracts. While this shift aims to improve client retention and revenue scaling, it introduces significant risks of revenue fluctuations and increased litigation for IT companies due to the complex attribution of business outcomes.
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