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Pension services go multilingual as PFRDA rolls out AI-powered grievance platform

Pension services are set to become more accessible with PFRDA's new AI-powered platform, 'Pension Sahayak'. Subscribers can now lodge complaints using voice commands in 22 Indian languages, a boon for senior citizens and rural users. This digital ecosystem streamlines grievance handling, ensuring faster resolutions through an automated escalation process and promoting greater accountability across the pension sector.

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Times of IndiaLean R·2h ago
Pension services go multilingual as PFRDA rolls out AI-powered grievance platform
Pension services are set to become more accessible with PFRDA's new AI-powered platform, 'Pension Sahayak'. Subscribers can now lodge complaints using voice commands in 22 Indian languages, a boon for senior citizens and rural users. This digital ecosystem streamlines grievance handling, ensuring faster resolutions through an automated escalation process and promoting greater accountability across the pension sector.
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Pension services go multilingual as PFRDA rolls out AI-powered grievance platform

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