Times of IndiaLean R·
Railway cancelled train but withheld return fare; commission orders Rs 23,350 payout
In a recent ruling, the Sonipat district consumer commission directed the Railway Board to refund Rs 7,350 to a passenger. The reimbursement was due to a cancelled return ticket after railway services to Katra were suspended. The commission awarded additional compensation of Rs 5,000 for harassment and Rs 11,000 for legal expenses. The passenger had booked a journey affected by unforeseen circumstances, prompting the complaint.
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