Economic TimesLean R·
Uber cuts 10% customer service jobs
Uber Technologies has cut 10% of roles in its customer service operations, becoming the latest company to link layoffs directly to artificial intelligence as Silicon Valley reshapes workforces around automation.The company confirmed the cuts on Wednesday within its community operations team. Uber is working "to simplify operations, strengthen in-person collaboration, and continue to embrace AI," an Uber spokesperson said in an emailed statement, Bloomberg reported. As part of the changes, emplo…
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