Times of IndiaLean R·
My money, my account. Why am I locked out?
A debit freeze on bank accounts occurs due to accidental transfers linked to cybercrime. The Money Restoration Module and Grievance Redressal Mechanism aim to streamline the resolution process for affected account holders. Customers can now request unfreezing through designated channels, and complaints are reviewed by bank and police officers. The process allows account holders to explain transactions and establish the legitimacy of funds.
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