Times of IndiaLean R·
MakeMyTrip ordered to pay Rs 48,775 after two booked hotels found non-existent
A consumer commission ordered MakeMyTrip to refund Rs 18,775 for non-existent hotels. The complainant booked two properties which were not found at their listed locations. This led to the family sleeping in their car in sub-zero temperatures. MakeMyTrip was held liable for listing misrepresented and non-existent properties. The commission also awarded compensation and litigation costs to the aggrieved consumer.
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