Who guards India’s digital gatekeepers?
From the era of submitting application forms in triplicate to today, India has managed something truly remarkable: we have built digital systems that can move money in seconds, verify identities across an enormous population and attempt to bridge our many languages that surprised even the babus.But getting a government officer to answer a telephone remains a challenge. Both realities can co-exist. Our digital achievements deserve recognition. They also deserve scrutiny. The argument begins when…

