A consumer commission in Rohtak has ordered footwear brand Red Tape to refund Rs 10 for a carry bag and pay Rs 8,000 in compensation and costs. The commission ruled that charging for the bag constituted a deficiency in service and an unfair trade practice. The brand's own affidavit admitted the charge was unnecessary and unjustified, leading to the penalty.
A consumer commission in Rohtak has ordered footwear brand Red Tape to refund Rs 10 for a carry bag and pay Rs 8,000 in compensation and costs. The commission ruled that charging for the bag constituted a deficiency in service and an unfair trade practice. The brand's own affidavit admitted the charge was unnecessary and unjustified, leading to the penalty.
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